Ignite Your Passion & Performance: Embracing Positive Change
Maximize your personal effectiveness by learning how to excel through embracing change. Change is the natural state of being alive. When you were a child, no one needed to tell you that. Somehow, you have forgotten it as an adult. When you deny the process of change, you become stagnant. Learning to accept it, understand it and go with it, you grow, become balanced and life is more fun. Giving in to your fears and walking through them is the gateway to change. This personal development session will lead you into massive action, helping you to master the fears that hold you back and cause you to resist change.
How to Set Expectations & Stop Patient Drop Out
At Breakthrough Coaching, we are big believers in effectively setting patients’ expectations by pre-framing what will happen on every visit from the first visit to re-exams, through the transition from Acute to Wellness care. Chiropractic is new to most people and so being aware of the effect your communication with and around patients is essential to setting the right foundation for a successful experience. Patients should feel cared for and informed, not confused, and frustrated. The most successful practices are filled with great patients. Patients who know and own their role in their care and in your Mission to provide it to them. Your patients want to be great patients because great patients get the best results. In this session, we’ll teach you how to show them how.
Post Payment Audits: How to Avoid Them & What to Do If You Are Audited
Due to the increase in post payment audits by the OIG and major insurance companies, it is imperative that doctors and CAs understand how to bullet proof their practices. Doctors, CAs and insurance personnel need to know what auditors look for and, more importantly, what their rights are as health care practitioners. It’s no longer a question of IF your practice will be audited, it’s WHEN. Understanding what auditors are targeting is the first step toward a successful defense.
Stamp Out Denials with Insurance Collections Essentials
In this important session, we will review the Breakthrough Coaching Insurance Department system. Learn how each and every step of the collection process works. You'll be taught exactly how each of the BTC insurance forms is used to maximize efficiency and reimbursement. Step-by-step procedures will be taught for insurance verification, insurance billing, and insurance collections. This session is a “don't miss” for key insurance billing staff!