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How to Set Expectations & Stop Patient Drop Out


At Breakthrough Coaching, we are big believers in effectively setting patients’ expectations by pre-framing what will happen on every visit from the first visit to re-exams, through the transition from Acute to Wellness care. Chiropractic is new to most people and so being aware of the effect your communication with and around patients is essential to setting the right foundation for a successful experience. Patients should feel cared for and informed, not confused, and frustrated. The most successful practices are filled with great patients. Patients who know and own their role in their care and in your Mission to provide it to them. Your patients want to be great patients because great patients get the best results. In this session, we’ll teach you how to show them how.

How to Use Video to Engage Your Patients & Grow Your Practice


Communication is becoming more digital, and more visual, every day. Video is rapidly becoming the preferred way for chiropractic practices to increase online visibility, convey expertise, and engage and educate new and existing patients. With the increase in smartphone cameras, as well as easy-to-use video editing and distribution options, video has become a highly affordable option for promoting your chiropractic practice. According to the National Research Corporation, are 50 times more likely to appear on Google’s first page results than sites without video content. Chiropractic practices can use video in a variety of ways. This session offers seven ideas and examples to get you started.

Ignite Your Passion & Performance: Embracing Positive Change


Maximize your personal effectiveness by learning how to excel through embracing change. Change is the natural state of being alive. When you were a child, no one needed to tell you that. Somehow, you have forgotten it as an adult. When you deny the process of change, you become stagnant. Learning to accept it, understand it and go with it, you grow, become balanced and life is more fun. Giving in to your fears and walking through them is the gateway to change. This personal development session will lead you into massive action, helping you to master the fears that hold you back and cause you to resist change.

Low-Tech Functional Tests that Establish Medical Necessity beyond Pain Relief


Proving medical necessity in today’s marketplace requires doctors to document objective functional improvement to get patient visits approved and paid for. In many chiropractic practices case management is pain management and when the pain goes away, so does the patient. One way to overcome this obstacle is to perform a small battery of quantifiable functional capacity tests to identify the patient's limitations beyond pain. These include measures of strength, endurance, balance, and proprioception. In this hands-on workshop, you’ll learn how to measure function, set goals for care, and communicate them to your patients and third-party payers.

New Patient Case History Writable


Impress your patients right from the start by gathering the information you need in a snap. This editable New Patient Case History form qualifies for the comprehensive status associated with E/M coding standards and documents information geared for the practitioner concerned about the patient's overall condition.

OIG Compliance Policies & Procedures Document


This customizable Practice Compliance document is based on the OIG Compliance Program Guidance. A must-have in practice documents the written standards, policies, and procedures that promote your practice’s commitment to compliance with applicable laws and regulations.

Post Payment Audits: How to Avoid Them & What to Do If You Are Audited


Due to the increase in post payment audits by the OIG and major insurance companies, it is imperative that doctors and CAs understand how to bullet proof their practices. Doctors, CAs and insurance personnel need to know what auditors look for and, more importantly, what their rights are as health care practitioners. It’s no longer a question of IF your practice will be audited, it’s WHEN. Understanding what auditors are targeting is the first step toward a successful defense.

Staff Office Policy & Employee Manual


Getting your practice’s policies down in writing than in front of employees makes setting expectations easier but creating an employee handbook can be very time-consuming. This customizable template helps you effortlessly maintain the right tone at your practice while improving accountability. It includes Anti-discrimination, Benefits, Compensation, Compliance, Conduct and Standards, Safety and Security, Technology, Time Off policies, and more.

Stamp Out Denials with Insurance Collections Essentials


In this important session, we will review the Breakthrough Coaching Insurance Department system.  Learn how each and every step of the collection process works.  You'll be taught exactly how each of the BTC insurance forms is used to maximize efficiency and reimbursement.  Step-by-step procedures will be taught for insurance verification, insurance billing, and insurance collections.  This session is a “don't miss” for key insurance billing staff!

The Path to Building a Super Successful Practice that Matters


Building the practice of your dreams doesn’t have to be complicated. In fact, when you break down your practice into its core functions, it can be made much simpler. We all have the inherent ability to build a successful practice. You must learn and apply some fundamental principles to be able to do it. Perhaps you have never seen yourself as a super-achiever or just thought it was an impossible goal. It’s not! In this session, you’ll learn how to focus on helping more patients, keep track of your numbers, and deliver exceptional service and an awesome patient experience.

The Phases of Care Poster


This concise, colorful educational chiropractic poster print suitable for framing will help your patients better understand the phases of chiropractic care: Pain Relief, Scar Tissue Formation, Healing, Stabilization, and Wellness. It includes the Physiological Healing Calendar according to Guyton’s Textbook of Medical Physiology along with the Assessments and Criteria for Care at each Phase and the Assessments used to measure patients’ progress.

Time Power—Creating Balance between Your Practice & Your Life


In Time Power, we reveal the comprehensive Breakthrough Coaching system designed to help you increase your productivity and income exponentially – in just weeks! Filled with powerful, proven tools and techniques, this session will show you how to: * gain more productive hours each day * make better decisions, faster! * set clear goals and focus on higher-value activities * manage multitask jobs more efficiently * overcome the people problems that can sap your time * use the tools and techniques that will make your more productive for the rest of
your life!

Massage Therapy Conversion Form


This form is used to document Manual Therapy and can also be used as a conversion tool for massage therapists.

DC Daily S.O.A.P. Notes


This comprehensive SOAP note allows doctors to quickly document patient visits and let them focus more on the patient. It includes the 3 items most commonly asked for in a post-payment audit. Consider it audit protection.

HIPAA Business Associates Agreement


This customizable form is a HIPAA requirement. It shields your practice from liability in the case of a breach of Protected Health Information (PHI) by your Business Associates.

Sample Notice of HIPAA Privacy Practices & Receipt Acknowledgment


These forms MUST be used for your practice to be HIPAA Compliant. Don't get caught in a HIPAA audit without providing these forms to your patients.