My children always got a giggle from grumpy cat.  I believe they still do. 

My children always got a giggle from Grumpy Cat.  I believe they still do. There are people who are essentially grumpy no matter what.  There are others that get discouraged by circumstances.  We have talked a lot about mental health, attitude, and staying positive throughout COVID.  However, I do not believe any of us thought […]

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Solutions-Focused Blogging

Solution-Focused Blogging. “The answer may be at the beach.”  This is funny and most of you are chuckling but the important word here is not “beach” it is “answered”.  Now for some of you, the answer is the beach but not for every problem.  Are you solution-focused or problem-focused?  This is kind of like the […]

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You Can’t Make Everyone Happy You Are Not An Avocado

You can’t make everyone happy. You are not an avocado! In business, the goal is for everyone to be happy.  In theory, it is simply good business sense.  When the employees are happy, the environment attracts patients. They are treated with excellent customer service, they love you and refer to you, and the result is […]

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Learning How to Laugh and Move Forward In Chaos

Learning How to Laugh and Move Forward In Chaos Those of you who know my family knows that this picture is of my daughter, Gianna.  She was home without her sisters and this is what she was up to. When I had little ones at home I thought when they get a little older, my chaos […]

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What is the secret to success?

What is the secret to success? During a first call with of my new clients, the conversation went like this: Client: “What is the secret to success?” Me: “Hard work and Integrity.” Client: “I am not kidding.” Me: “I am not either.” Thomas Jefferson said, “I am a great believer in luck, and I find […]

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Ransomware, What Do I Need to Know to Protect My Practice?

Ransomware, What Do I Need to Know to Protect My Practice? Is Ransomware as Scary as People Make It Seem? Ransomware is scary for those who are unprepared.   We have had clients that are completely shut down after a ransomware attack.  Others who have had a HIPAA breach.  It is stressful, time-consuming and can be […]

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Top 10 reasons to raise profitability by adding Decompression

Top 10 reasons to raise profitability by adding Decompression As a chiropractic coach, I am often asked what the easiest way is to make more money. My answer is hard work! Many offices are looking for the fairy godmother of profitability. Where decompression will not automatically rain money, it can be very profitable. Offer an […]

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Improving Team Culture Maintain A Positive Attitude

Improving Team Culture Maintain A Positive Attitude It’s important to note that team culture is only as good as your weakest team member.  A football team will not win the game is the quarterback refuses to play.  I speak to chiropractic offices all the time and the staff thinks it’s the doctor’s fault and the […]

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As part of the HIPAA Security Rule, there is a standard that refers to the Device and Media Controls. 

As part of the HIPAA Security Rule, there is a standard that refers to the Device and Media Controls. What is a device according to HIPAA Security Rule? Devices are anything digital you may use in the practice that may access or save digital information including ePHI.  Computers, laptops, printers, scanners, fax, tablets, etc. Remember […]

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OIG Exclusion List

OIG Exclusion List We have been taught for years do not employ an individual who is on the exclusion list.  When reading it may seem that only providers can be excluded.  If you read further into OIG’s frequently asked questions and other clarification OIG provides; there are reasons why staff members can be excluded as […]

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